1. Dispatch Timelines
All orders placed before 2:00 PM IST on business days are processed, sealed in protective packaging, and dispatched within 24 business hours directly from our certified Bengaluru fulfillment center. Orders placed over the weekend or on public holidays are dispatched on the following business day.
2. Domestic Shipping & Delivery Timelines
- Metro Cities (Bengaluru, Mumbai, Delhi NCR, Hyderabad, Chennai, Kolkata): 2–4 business days from dispatch.
- Tier II & Tier III Cities: 4–7 business days from dispatch.
- Remote & Hill Regions: 6–9 business days from dispatch.
3. Free Shipping Threshold
We offer Free Standard Shipping across all pin codes in India on orders valued at ₹499 or above. For orders below ₹499, a nominal flat delivery fee of ₹50 is applied at checkout.
4. Live Tracking Updates
Upon dispatch, you will receive an automated email and SMS notification containing your courier tracking number and real-time tracking link.
5. Tamper-Evident Packaging
Every ELIOR shipment is enclosed in recyclable, shock-resistant outer packaging with an unbroken hermetic inner seal to safeguard delicate botanical nutrients against humidity and temperature fluctuations during transit.